Choose the right product for your business.
Understand customer loyalty, satisfaction and experiences, or hear from your employees. Subscription pricing is based on the number of branches you subscribe for.
NPS®
Understand how likely customers are to recommend your business.
Per branch
Final price is set at checkout based on where your company is registered.
1 survey live at a time
Across all your subscribed branches
2 questions
1 NPS® question + 1 qualifying question
- Unlimited responses
- Measure willingness to recommend
- Understand the reasons behind scores
- Compare results across branches
- Download results as a spreadsheet
CSAT
Find out how satisfied customers are with the service they receive.
Per branch
Final price is set at checkout based on where your company is registered.
1 survey live at a time
Across all your subscribed branches
Up to 10 questions
NPS® and CSAT questions combined
- Unlimited responses
- Measure satisfaction with your service
- Identify strengths and areas to improve
- View results by branch and department
- Download results as a spreadsheet
Voice of Customer
Hear what customers experienced, what matters to them and where service can improve.
Per branch
Final price is set at checkout based on where your company is registered.
2 surveys live at a time
Across all your subscribed branches
Up to 25 questions
Per survey
- Unlimited responses
- Collect text and voice feedback
- Read voice feedback as text
- Identify feedback themes and sentiment
- Track TrustX® scores
Voice of Employee
Hear how employees experience their workplace and where support is needed.
Per branch
Final price is set at checkout based on where your company is registered.
2 surveys live at a time
Across all your subscribed branches
Up to 25 questions
Per survey
- Unlimited responses
- Collect text and voice feedback from employees
- Read voice feedback as text
- Understand workplace culture and engagement
- Identify employee concerns and feedback themes
A live survey is open to receive responses. Each product subscription includes its live survey allowance across all your subscribed branches. Adding branches does not increase the live survey allowance.
Need more surveys live at the same time?
Add an extra live survey for your organization. The additional survey fee is charged once for the organization, not separately for every branch.
Frequently Asked Questions
Need help choosing?
Tell us what you want to understand and how many branches you have. Our team can help you choose the right product.